Terms of Service

Last Updated: 24th October 2026

Welcome to ShedVault ("we", "our", "us"). These Terms of Service ("Terms") govern your use of the ShedVault website and the purchase of products from us. By accessing or using our website, or by placing an order, you agree to be bound by these Terms and our Privacy Policy, Cookie Policy, and Shipping Policy. Please read them carefully before proceeding. If you do not agree with any part of these Terms, you must not use our website or services.

1. Acceptance of Terms

By using the ShedVault website and purchasing products from us, you confirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction, and you agree to these Terms. If you are using the website on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.

2. User Obligations

As a user of ShedVault, you agree to:

• Provide accurate, current, and complete information when making a purchase or creating an account.
• Maintain the confidentiality of your account login details and be responsible for all activities that occur under your account.
• Use the website and purchase products only for lawful purposes and in accordance with these Terms.
• Not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission by us.
• Not to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website, or which, as determined by us, may harm ShedVault or users of the website or expose them to liability.

3. Product Information and Availability

We strive to ensure that all information on our website, including product descriptions, pricing, and availability, is accurate and up-to-date. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order). All products are subject to availability.

4. Pricing and Payment

All prices displayed on the ShedVault website are in Great British Pounds (£) and include VAT where applicable, at the current UK rate. Delivery charges are not included in the product price and will be added during the checkout process. We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we will notify you and allow you to reconfirm your order at the correct price or cancel it.

Accepted Payment Methods:

We accept the following secure payment methods:

• Visa
• Mastercard
• American Express
• PayPal
• Shopify Payments (which includes various card options)

All payments are processed securely through our chosen payment gateways. We do not store your full payment card details on our servers.

5. Order Cancellation Policy

You may cancel an order at any time before it has been dispatched for delivery. To cancel an order, please contact our customer service team immediately at [Your Contact Email Address] or [Your Contact Phone Number] with your order number. If the order has already been dispatched, it cannot be cancelled, but you may be able to return the item in accordance with our returns policy (which will be detailed separately, e.g., on a dedicated Returns Policy page, if applicable).

ShedVault reserves the right to cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, or suspected fraudulent activity. If we cancel your order, we will notify you and issue a full refund to your original payment method.

6. Delivery and Installation

Details regarding shipping, delivery times, and costs are outlined in our Shipping Policy. Please review this policy carefully. Unless explicitly stated otherwise in the product description or your order confirmation, our products are supplied for self-assembly. We do not offer installation services as standard. Any specific installation services, if offered, would be clearly detailed and separately agreed upon.

7. Returns and Refunds

Information regarding returns, refunds, and your rights under the Consumer Rights Act 2015 will be detailed in a separate Returns Policy page. Please refer to that policy for comprehensive information on how to return products and obtain refunds.

8. Intellectual Property

All content on the ShedVault website, including text, graphics, logos, images, product designs, and software, is the property of ShedVault or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

The ShedVault name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ShedVault or its affiliates or licensors. You must not use such marks without the prior written permission of ShedVault.

9. Limitation of Liability

To the fullest extent permitted by law, ShedVault, its directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by English law.

10. Indemnification

You agree to indemnify, defend, and hold harmless ShedVault, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.

11. Governing Law and Jurisdiction

These Terms and your use of the ShedVault website shall be governed by and construed in accordance with the laws of England and Wales. You agree that any legal action or proceeding relating to your access to or use of the website or the purchase of products shall be instituted exclusively in the courts of England and Wales.

12. Dispute Resolution Process

In the event of any dispute or claim arising out of or in connection with these Terms or your use of the ShedVault website, we encourage you to contact us directly in the first instance at [Your Contact Email Address] to seek a resolution. We will endeavour to resolve your complaint promptly and efficiently.

If a dispute cannot be resolved through direct negotiation, you may consider alternative dispute resolution (ADR) options. For consumers, the European Commission provides an Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr, which is a portal for consumers and traders to resolve disputes relating to online purchases out-of-court.

Nothing in this clause shall prevent ShedVault from seeking injunctive or other equitable relief in any court of competent jurisdiction.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

ShedVault Customer Service
[Your Contact Email Address]
[Your Contact Phone Number (Optional)]
[Your Business Address (Optional)]